white papers

Lorien Training have written eight white papers covering popular training-related issues. Please feel free to download papers in PDF format by clicking the relevant titles below. If you would prefer to receive paper copies of any of these reports, please contact us by clicking here.

Trends and Future Trends in Learning
Return on your Investment in Training
Mobile Technologies in the Delivery of Learning
Behaviour at Work
Complaints Management
Complaints Survey Findings
Complaints Management - ICS Conference Results
Call Centre Survey